Professional user: our products are guaranteed against the defects of construction and materials for one year as from the delivery date and 6 months for the second-hand equipment to the exlusion of fair wear and tear such as seals, filters, lamps, panes, etc which are defined like consumable as well as the interventions following limestone, cleanings, electric short-circuit, training, etc…. This time can however be reduced on the assumption and insofar as the guarantee granted H.M Catering Equipment S.a. by its own supplier is lower than one year. The guarantee on the material is specific to the person or company being reproduced on the invoice. The guarantee is not transferable in the event of displacement or reinstalment of the material except prior agreement of H.M Catering Equipment s.a.
Professional retailer: the guarantee is one year and limits to the replacement of the defective pieces without labor nor displacement, to the exlusion of fair wear and tear such as seal, filters, lamps, panes, etc which are defined like consumable as well as the interventions following limestone, cleanings, electric short-circuit, training, etc…. The interventions take place working every days: Monday to Friday of 8:30 to 17:00. All requests for control apart from these schedules, after acceptance by company H.M Catering Equipment s.a., will be raised of an amount of 150 Euro in the form of fixed price weekend that they are under guarantee or not.
(see general terms) |